18th July 2025

Faces of Shift

Faces of Shift With Taylor Santos

Faces of Shift With Taylor Santos

Hi Taylor! Can you tell us a little about your professional background and what brought you to our team?

After graduating from the University of Florida with a degree in Geology, I moved to Denver and started working at Whole Foods. I quickly realized I love the connections I was making with people, so I decided to stick to making those connections instead of looking for a route in the Geology world. I moved my way up at Whole Foods and became the Associate Team Lead for the Customer Service Team but wanted to challenge myself in a different way while still making those human connections. I found Shift, and it was just that, making human connections with people from all different backgrounds while challenging myself in a way that I wasn’t used to!

What excites you most about joining Shift, and what do you hope to contribute?

What I’m most excited about with joining the Shift team is the growth, empowerment, and collaboration I have experienced within the teams. Shift is a small but mighty group of workers that are there to lift each other up and help each other out! I hope to contribute to that. I enjoy being a support beam to someone’s day, whether it’s through a simple conversation or a helpful task.

How would you describe your work style or approach to collaboration?

I would say my work style is get it done! I love helping get plans into action and accomplishing tasks. Nothing feels better than marking something off your list of things to do.

Is there a professional accomplishment you’re especially proud of?

I can’t pinpoint an exact professional accomplishment. Every workday to me is an accomplishment, I learn new things that help me grow, and I can carry on with me as I continue to grow my professional career.

What’s one skill or area you’re currently working on improving or learning more about?

One skill I’m currently working on improving is going with the flow. I’m such a scheduled person and have my day planned out to a T on what I need to do and need to accomplish but things happen and I just need to take the days on as they come and understand it’s ok to let things roll over into the next day.

What do you love to do outside of work? Any hobbies or activities you’re passionate about?

In the Summer I love to get out and explore all that Colorado has to offer. Whether it’s in the city finding new coffee or thrift shops or it’s out in the mountains finding a new place to hike and camp! During the Winter, you can find me in the mountains almost every weekend snowboarding.

Are you a morning person or a night owl: and what’s your go-to way to start (or end) the day?

100% a morning person. I love to wake up when the sun is rising, mornings are too peaceful to not enjoy. I start my day by sitting on my balcony with my two cats Cowboy and Lasso enjoying the simplicity.

If you could instantly master any new skill or hobby, what would it be and why?

I would love to be a master at sewing. You can do so much with that skill and I love the creativity around fashion and thrifting when it comes to sewing.

What’s a fun fact about you that people might be surprised to learn?

I don’t have many fun facts but maybe a strange fact is that I hate flying and would much rather do a 2-day road trip than a 4-hour flight. I’m learning to be comfortable with flying though!

Lastly, what does community mean to you, and how do you hope to connect with the members here at Shift?

I love the sense of community. To me, community is where humans can connect with one another and not only know you have a shoulder to lean on but feel like you have the shoulder to lean on. Everyone is there to help you, and you are there to help them. We aren’t connected as humans without community. I hope to connect with the members here at Shift by being that helping hand to them and being that person that they can talk to about whatever they need to. I like being a helping hand and a listening ear!

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